Emergency First Aid at Work (EFAW) · Peterborough · 10 September
Knowing what to do in the first few minutes of an emergency can make all the difference. This one-day course is HSE-recognised and meets the requirements of the Health and Safety (First-Aid) Regulations 1981.
Assessing emergency situations safely
CPR and use of an AED
Managing choking incidents
Bleeding, burns and shock
Supporting unconscious casualties
Common workplace emergencies
Central Peterborough training venue, full joining instructions sent once your booking is confirmed. Prefer training at your own workplace? In-house EFAW for up to 12 delegates is available for £600, VAT included, get in touch.
Tell us who's attending, then pay securely via Stripe. Instant confirmation.
Where care meets compliance
Accredited first aid training in Peterborough & the South East.
HSE-recognised EFAW, FAW, Paediatric and MHFA training, delivered onsite in hands-on groups capped at 8. My delivery moves at the same pace as hospitality itself: energetic, interactive and hands-on, with quizzes, games and practical drills throughout, kept simple, so it never drags and nothing feels irrelevant. Courses here are shaped around real shifts: kitchens, shop floors and the injuries your team is actually likely to see. The same small-group approach works just as well for offices, warehouses, nurseries and healthcare teams, hospitality just happens to be where this all started.
I sent my own staff on first aid training. It didn't prepare them. So I built the course I wished they'd had.
First aid doesn't need to be complicated. It comes down to a small number of clear, practical steps, and the simpler those steps are taught, the more confident people are to actually use them when it matters. That's the belief every course here is built on.
I spent 18 years in hospitality, the last 8 as a business manager, before founding this business, originally as SafeServe Solutions and now trading as SafeServe First Aid. Every time I sent staff on standard first aid courses, they came back no more confident than when they left. Ask three people what to do for a burn and you'd get three different answers. So courses here stay capped at 8 people, with time spent on the injuries your sector actually faces.
Plenty of first aid instructors come from a nursing, paramedic or forces background, and that experience genuinely counts in a real emergency. What I bring alongside full HSE-recognised instructor accreditation is 18 years in hospitality, including 8 as a business manager, actually running the shifts, so training here is shaped around real rotas, real accident-book patterns and real service pressure, not generic classroom scenarios.
Hospitality is where this all started, but the same small-group approach and full HSE curriculum works just as well for offices, warehouses, nurseries and healthcare teams. We're fully insured, and beyond the courses I deliver personally, SafeServe is backed by a vetted network of around 25 freelance trainers across the country, so multi-site groups or short-notice bookings further afield aren't a problem.
We still work in a hybrid way where it helps: theory delivered online so your team can work through it whenever suits them, and the hands-on practical delivered at your premises or a venue of your choice. Read the full story →
02 Our courses
First aid training, built for your team.
Workplace, childcare, healthcare, mental health and bespoke courses, including options shaped around hospitality scenarios, all capped at 8 learners (12 on request) so everyone gets hands-on time. Selected courses available as blended learning: online theory plus a shorter onsite practical. Compare all courses →
Summer booking offer:book & pay in full during July on EFAW, FAW or FAW Requalification, and train at a reduced rate any time up to the end of 2026, with the same rate locked in for any further bookings in 2027. See each course for the offer price. Prices shown are exclusive of VAT unless stated as a total.
Most popularLevel 3
Emergency First Aid at Work. One day. Real confidence.
⏱ 6 hrs / 1 day📜 3-year cert👥 Up to 8
One day, HSE-recognised, weighted toward burns, choking, cuts and allergic reactions. Full course details →
Click any green-highlighted day to book a seat on a scheduled course. Click any other future day - including weekends - to request a course on that date at your premises or ours. Group bookings up to 12 learners.
Month
MonTueWedThuFriSatSun
Scheduled - book a seat Available to request Sold out Past
Need 5+ learners on the same course? Onsite delivery at your premises is often more cost-effective than booking individual seats - and we'll run on a date that suits you.
Trained for the call you’ll never forget.moment that matters.unexpected.person beside you.call you’ll never forget.
First aid isn't a checkbox. It's the calm, practiced response that turns a crisis into a story you can tell. We train your team for that, and only that.
05 Find your course
Not sure which course you need?
Answer a couple of quick questions and we’ll recommend the right course for your situation.
First Aid Course Finder
Answer a couple of quick questions and we'll recommend the right course for you.
Who is the training for?
Choose the option that best describes your situation.
What's the risk level of your workplace?
HSE categorises workplaces as low or higher risk based on typical hazards.
How many employees are at the site?
HSE guidance on the cover required changes based on headcount.
How many employees are at the site?
Higher risk workplaces typically require more comprehensive cover.
Which best describes your role with children?
EYFS and Ofsted requirements vary by level of responsibility.
What is your clinical role?
SafeServe First Aid delivers courses at every clinical level.
What are you hoping to learn?
Low risk · Under 25 staff
Appointed Person
No formal qualification legally required - but training is strongly recommended
For very small, low-risk workplaces the HSE requires you to appoint a responsible person to take charge in an emergency. While no formal certificate is legally mandatory at this size, HSE strongly recommends that appointed persons complete Emergency First Aid at Work (EFAW) to be properly prepared.
What it covers
Calling 999
Managing until help arrives
Basic life support awareness
Recommended upgradeConsider the Emergency First Aid at Work (1-day) course - it gives your appointed person the skills and a recognised certificate to handle real emergencies confidently.
All courses delivered by SafeServe First Aid under our Pro Training Accreditation. Based on HSE guidelines & EYFS Statutory Framework. Always verify requirements with your regulator. Correct as of April 2026.
Low risk · 25–50 staff
Emergency First Aid at Work (EFAW)
Level 3, 1-day course · Certificate valid for 3 years
HSE recommends Emergency First Aid at Work for low-risk workplaces with 25–50 employees. This one-day course gives first aiders the skills to respond to life-threatening emergencies, manage common injuries, and support casualties until the emergency services arrive.
All courses delivered by SafeServe First Aid under our Pro Training Accreditation. Based on HSE guidelines & EYFS Statutory Framework. Always verify requirements with your regulator. Correct as of April 2026.
High/medium risk · 50+ staff or large low-risk site
First Aid at Work (FAW)
Level 3, 1 day online + 2 days in person · Certificate valid for 3 years
First Aid at Work is the comprehensive HSE-regulated Level 3 qualification required for higher-risk workplaces or large low-risk organisations. It covers a wide range of injuries and medical emergencies and is the industry standard for designated workplace first aiders.
All courses delivered by SafeServe First Aid under our Pro Training Accreditation. Based on HSE guidelines & EYFS Statutory Framework. Always verify requirements with your regulator. Correct as of April 2026.
Medium / high risk · Under 50 staff
Emergency First Aid at Work (EFAW) - minimum
Level 3, 1-day course · Certificate valid for 3 years
For higher-risk workplaces with fewer than 50 employees, EFAW is the minimum recommended qualification. However, given the elevated risk environment, many employers in this category choose to provide the full First Aid at Work qualification for more comprehensive cover.
What it covers
CPR and AED use
Choking
Severe bleeding
Shock
Unconscious casualty
Burns
Seizures
Consider upgrading to First Aid at WorkFor medium/high risk environments the broader skill set of FAW is often recommended even below 50 staff, particularly where hazards are significant.
All courses delivered by SafeServe First Aid under our Pro Training Accreditation. Based on HSE guidelines & EYFS Statutory Framework. Always verify requirements with your regulator. Correct as of April 2026.
EYFS / Ofsted requirement
Paediatric First Aid (PFA) - Full 12-hour Course
2-day (12-hour) course · Certificate valid for 3 years
The full 12-hour Paediatric First Aid course is a legal requirement under the EYFS Statutory Framework for registered childminders and any nursery or preschool practitioner who may be left in sole charge of children. At least one PFA-qualified person must be on the premises and available at all times when children are present. Certificates must be renewed every 3 years.
All courses delivered by SafeServe First Aid under our Pro Training Accreditation. Based on HSE guidelines & EYFS Statutory Framework. Always verify requirements with your regulator. Correct as of April 2026.
Children and young people
Emergency Paediatric First Aid (EPFA)
1-day (6-hour) course · Certificate valid for 3 years
The Emergency Paediatric First Aid course is a Level 3 qualification covering core skills for responding to paediatric emergencies. It is suitable for childminder assistants (not in sole charge), sports coaches, activity leaders, and parents. Note: this course alone does not meet Ofsted/EYFS requirements for anyone who may ever be left in sole charge of children.
What it covers
Infant and child CPR
Choking (infant and child)
Unconscious child
Severe bleeding
Burns
Seizures
Need to meet EYFS/Ofsted requirements?If you may ever be left in sole charge of children, you will need the full 2-day Paediatric First Aid qualification instead.
All courses delivered by SafeServe First Aid under our Pro Training Accreditation. Based on HSE guidelines & EYFS Statutory Framework. Always verify requirements with your regulator. Correct as of April 2026.
Healthcare professional · Acute/critical care
Advanced Life Support (ALS)
2-day course (or blended learning) · Delivered by SafeServe First Aid
Our Advanced Life Support course is designed for healthcare professionals working in acute and critical care environments including ED, ICU/HDU, CCU, theatres, and resuscitation teams. It covers the full range of advanced resuscitation skills through lectures, simulations, and hands-on workshops.
All courses delivered by SafeServe First Aid under our Pro Training Accreditation. Based on HSE guidelines & EYFS Statutory Framework. Always verify requirements with your regulator. Correct as of April 2026.
Healthcare professional · General clinical
Immediate Life Support (ILS)
1-day course · Delivered by SafeServe First Aid
Our Immediate Life Support course is designed for healthcare professionals who need to recognise and respond to deteriorating patients and cardiac arrest, but do not routinely lead resuscitation attempts. Ideal for ward nurses, GPs, allied health professionals and community-based clinicians.
All courses delivered by SafeServe First Aid under our Pro Training Accreditation. Based on HSE guidelines & EYFS Statutory Framework. Always verify requirements with your regulator. Correct as of April 2026.
General / non-clinical
Basic Life Support (BLS) and AED Awareness
Half-day course (approx. 4 hours) · Delivered by SafeServe First Aid
Basic Life Support training is suitable for non-clinical healthcare staff, support workers, care assistants, and members of the public who want confidence in responding to a cardiac arrest or emergency. Covers CPR, the recovery position and safe AED use.
What it covers
CPR (adult)
Recovery position
AED use
Choking
Calling for help
Also worth consideringIf you are in a care or community setting, the Emergency First Aid at Work (1 day) qualification provides a broader skill set and an accredited certificate.
All courses delivered by SafeServe First Aid under our Pro Training Accreditation. Based on HSE guidelines & EYFS Statutory Framework. Always verify requirements with your regulator. Correct as of April 2026.
Personal / general public
Emergency First Aid at Work (EFAW) or First Aid Awareness
Level 3, 1-day course · Certificate valid for 3 years
While there is no legal requirement for members of the public to hold a first aid certificate, the 1-day EFAW course is an excellent, widely recognised qualification for anyone wanting real confidence in an emergency - at home, out and about, or in a voluntary role. Many providers also offer shorter First Aid Awareness half-day sessions.
All courses delivered by SafeServe First Aid under our Pro Training Accreditation. Based on HSE guidelines & EYFS Statutory Framework. Always verify requirements with your regulator. Correct as of April 2026.
06 Why SafeServe
Training that actually sticks.
We're a hybrid first aid training provider with one mission: turn nervous first-time learners into confident first responders, with courses that reflect the work your team actually does.
🎯
Small groups, tailored to your sector
We cap most courses at 8 learners, which leaves time to focus on what's actually likely to hurt your team: burns and scalds for kitchen staff mid-service, choking and allergic reactions on a busy shop floor, cuts and manual handling in a warehouse. Same accredited syllabus, scenarios that actually look like your day.
🏢
Onsite delivery
We come to you: kitchen, shop floor, warehouse or venue. No travel costs for your team, and we train in the room you'd actually respond in.
💻
Blended learning
Online self-paced theory means shorter, sharper hands-on practical days. Less time off the floor, no thin cover on a busy shift.
⚡
Flexible scheduling
Evenings, weekends, split shifts - we fit around service hours and rotas, not the other way round.
💷
Transparent pricing
Clear per-learner pricing with group discounts. Certificates included, no surprise extras.
📞
Aftercare
Free advice between courses, plus reminders before your certificates expire, useful when hospitality staff turnover means certificates need tracking across a changing team.
🍽
Trained by someone who's run the shift
Many instructors bring a clinical or forces background, which is valuable experience. Alongside full HSE-recognised instructor accreditation, I bring 18 years in hospitality, the last 8 as a business manager, so training here is built around real rotas and real accident-book patterns, not generic scenarios.
🌍
Nationwide network, personal standard
I train Cambridgeshire and the South East myself. For multi-site groups or venues further afield, a vetted network of around 25 freelance trainers extends the same small-group approach across the country, and we're fully insured throughout.
What our clients say
Trusted by teams across the South East.
★★★★★5.0 out of 5based on 5 verified Google reviews
★★★★★
"I needed to requalify my First Aid at Work certificate before it expired and wasn't looking forward to sitting through the whole syllabus again from scratch. The requalification course was exactly what it should be, an excellent refresher with loads of practical work which was great! It's left me feeling confident and competent going into another 3 years rather than just ticking a box. Would definitely go back to SafeServe for my next renewal. Would highly recommend, brilliant course. Thank you."
"Saw an advert for SafeServe First Aid on Facebook and almost scrolled straight past it, but the timing worked out as we needed a first aider in place before an inspection. Turned out he's Peterborough based, so he came to us and delivered the first aid training on-site for our group of six rather than everyone having to travel somewhere. Straightforward, practical, and nothing like the dry workplace first aid courses I've sat through elsewhere before. Would recommend giving the page a proper look next time it pops up rather than skipping it."
SteveGoogle review, verified course attendee★★★★★
"Went along to a first aid course with Andy at SafeServe First Aid, not really knowing what to expect, and came away pleasantly surprised. It was interactive rather than just being talked at for a day, and he had a real knack for explaining things simply without dumbing it down, no confusing terminology, just clear and easy to follow. Everyone in the room understood exactly what to do by the end. Would happily recommend to other businesses in Peterborough looking to train their staff."
MIC EditingGoogle review, verified course attendee★★★★★
"Did a one day first aid course with Andy at SafeServe First Aid in Peterborough, it was interactive and fun, not what I was expecting from a first aid course! Andy explained everything very well and answered all my questions without any jargon, would recommend to anyone looking to get training for themselves or their team."
Paul MouldGoogle review, verified course attendee★★★★★
"I'll admit I was a bit nervous going into a first aid course, expecting it to be dry and overly technical, but Andy at SafeServe First Aid made it genuinely enjoyable. It was hands-on and interactive the whole way through, and he explained everything in a way that actually made sense, no jargon, no feeling silly for asking questions. By the end I felt confident I'd actually remember what to do in an emergency, not just that I'd sat through a course."
"I needed to requalify my First Aid at Work certificate before it expired and wasn't looking forward to sitting through the whole syllabus again from scratch. The requalification course was exactly what it should be, an excellent refresher with loads of practical work which was great! It's left me feeling confident and competent going into another 3 years rather than just ticking a box. Would definitely go back to SafeServe for my next renewal. Would highly recommend, brilliant course. Thank you."
"Saw an advert for SafeServe First Aid on Facebook and almost scrolled straight past it, but the timing worked out as we needed a first aider in place before an inspection. Turned out he's Peterborough based, so he came to us and delivered the first aid training on-site for our group of six rather than everyone having to travel somewhere. Straightforward, practical, and nothing like the dry workplace first aid courses I've sat through elsewhere before. Would recommend giving the page a proper look next time it pops up rather than skipping it."
SteveGoogle review, verified course attendee★★★★★
"Went along to a first aid course with Andy at SafeServe First Aid, not really knowing what to expect, and came away pleasantly surprised. It was interactive rather than just being talked at for a day, and he had a real knack for explaining things simply without dumbing it down, no confusing terminology, just clear and easy to follow. Everyone in the room understood exactly what to do by the end. Would happily recommend to other businesses in Peterborough looking to train their staff."
MIC EditingGoogle review, verified course attendee★★★★★
"Did a one day first aid course with Andy at SafeServe First Aid in Peterborough, it was interactive and fun, not what I was expecting from a first aid course! Andy explained everything very well and answered all my questions without any jargon, would recommend to anyone looking to get training for themselves or their team."
Paul MouldGoogle review, verified course attendee★★★★★
"I'll admit I was a bit nervous going into a first aid course, expecting it to be dry and overly technical, but Andy at SafeServe First Aid made it genuinely enjoyable. It was hands-on and interactive the whole way through, and he explained everything in a way that actually made sense, no jargon, no feeling silly for asking questions. By the end I felt confident I'd actually remember what to do in an emergency, not just that I'd sat through a course."
First aid training across Cambridgeshire and the South East.
Onsite courses delivered at your premises, or at our Allia Future Business Centre base and Peterborough United Football Club. Here's where we regularly train.
📍
Cambridge
Restaurants, cafes and business park catering teams.
Hospitality is where SafeServe started, and it shapes how EFAW and FAW are taught here: more time on burns, choking, cuts and allergic reactions. But the full HSE curriculum is covered either way, and the same course structure works well for any workplace, offices, warehouses, shop floors and beyond. We also run dedicated childcare, healthcare and mental health courses. Whatever your sector, get in touch and we'll tailor the session to your team.
What does “blended” mean?
Blended courses split the learning between online theory (which your team complete at their own pace, usually 1–4 hours) and a shorter, hands-on practical session at your premises. You get the same certificate as a classroom-only course, with significantly less time off the floor.
Where do you deliver training?
We operate as a hybrid provider - online theory anywhere in the UK, with practical sessions delivered across Cambridgeshire and the wider South East. Get in touch with your postcode and we’ll confirm.
How many people can I book on a course?
Most courses run with up to 8 learners as standard - we deliberately keep groups small so every learner gets plenty of hands-on time on the manikins and walks away genuinely confident. Larger groups (up to 12) can be arranged on request. Smaller groups (minimum 4 is typical) also work well, and we can link multiple smaller bookings together for cost-effective training.
Are your certificates HSE-recognised?
Yes - our EFAW and FAW courses meet HSE requirements for workplace first aid. Paediatric courses are EYFS-compliant for Ofsted-registered settings.
Is your instructor a paramedic or ex-forces?
I'm a fully accredited instructor to the same HSE-recognised, Level 3 standard as any first aid trainer. My background is different though: 18 years in hospitality, the last 8 as a business manager, before founding SafeServe First Aid. That's what shapes the courses here: real rotas, real shift pressure, and the injuries that actually turn up in a hospitality accident book.
How quickly can you deliver a course?
For onsite courses we usually need 5–10 working days’ notice, but we often have last-minute dates available. Online theory can start immediately.
Do you offer refresher / annual updates?
Yes. We offer annual BLS & AED refreshers, mid-cert top-ups, and reminder notifications before your existing certificates expire.
Can I pay by invoice?
Absolutely. We invoice businesses on standard 14-day terms and accept BACS, card and PO numbers.
Are you insured?
Yes, SafeServe First Aid holds public liability insurance covering every course we deliver, whether that's onsite at your premises or at our own venue.
Do you only cover Cambridgeshire and the South East?
That's where I train personally, but SafeServe is backed by a vetted network of around 25 freelance trainers across the country, all delivering to the same small-group standard. So multi-site groups, or sites further afield, are no problem, just get in touch with your locations and headcount.
08 Get in touch
Book a course or request a quote
Tell us a little about your team and we’ll come back with available dates and pricing within 1 working day.
We use essential cookies to make the site work, and Google Analytics to understand how people use it so we can improve it. Analytics cookies only run if you accept. More info.
