Mon–Fri 8:00–18:00 Serving Cambridgeshire & the South East
SafeServe SolutionsWhere care meets compliance
Where care meets compliance

Accredited first aid training in Peterborough & the South East.

Practical first aid training for workplaces, schools, sports clubs and community groups across Cambridgeshire and the South East. Hands-on, instructor-led sessions delivered at our Peterborough venue or at your premises.

✅ Ofqual-regulated where applicable ✅ HSE-recognised content ✅ ProTrainings approved instructor

Approved & recognised by

ProTrainings HSE-recognised Ofqual-regulated CPD certified ICO registered Public liability insured
01 About SafeServe Solutions

Where care meets compliance — practical first aid skills, taught by experienced instructors.

SafeServe Solutions delivers accredited first aid training to businesses, schools, nurseries, sports teams and community groups across Cambridgeshire and the wider South East. Every course is built around the people in the room — small group sizes, real-world scenarios, and instructors who’ve actually used these skills in the field.

We work in a hybrid way: theory is delivered online so your team can work through it whenever suits them, and the practical, hands-on element is delivered at your premises (or a venue of your choice). Less time off the floor, more skills retained.

02 Our courses

First aid training, built for your team.

Selected courses (FAW, FAW Requalification and Paediatric First Aid) are available as blended learning — flexible online theory plus a shorter hands-on practical session at your workplace. Custom and bespoke courses are available on request.

Group size: we cap most courses at 8 learners as standard so every person gets plenty of hands-on time on the manikins — that’s how confidence is actually built. Need a larger group? Up to 12 on request.

Most popular20% off — limited time

Emergency First Aid at Work.
One day. Real confidence.

⏱ 6 hrs / 1 day📜 3-year cert👥 Up to 8

The HSE-recognised one-day classroom course for low-risk workplaces. 6 hours of in-person learning — no online theory required. Covers CPR, AED use, choking, bleeding, shock and unconsciousness.

£120£96 per person
Enquire about EFAW →

Learn more about EFAW →

What's included
  • HSE-recognised certification valid for 3 years
  • Hands-on practical assessment with feedback
  • Sector-relevant scenarios for your team
  • Free certificate replacement during validity
Workplace20% off

First Aid at Work (FAW)

⏱ 6–12 hrs📜 3-year cert👥 Up to 8

The full HSE-recognised qualification for higher-risk workplaces. Available as 1-day blended (6 hrs) or 2-day in-person (12 hrs over 2+ days). Covers fractures, burns, head & spinal injuries, medical emergencies and more.

£220£176 per person£1850£1480 group booking
Enquire about FAW →

Learn more about FAW →

Workplace20% off

First Aid at Work — Requalification

⏱ 6 hrs online + 6 in-person📜 3-year cert👥 Up to 8

The HSE-recognised requalification course for FAW certificate holders renewing within the 28-day window. Blended: 6 hrs online + 6 hrs in-person.

£190£152 per person£1680£1344 group booking
Enquire about Requalification →
Childcare20% off

Paediatric First Aid (12 hrs)

⏱ 6 hrs online + 6 in-person📜 3-year cert👥 Up to 8

Ofsted & EYFS-compliant course for nurseries, childminders and schools. Blended: 6 hrs online + 6 hrs in-person. Covers infant & child CPR, choking, fitting and common childhood emergencies.

£60£48 per personGroup bookings — POA
Enquire about Paediatric First Aid →

Learn more about Paediatric First Aid →

Childcare

Emergency Paediatric First Aid

⏱ ~6 hrs total📜 3-year cert👥 Up to 8

A shorter paediatric course for sports coaches, activity leaders and parents who want core child & infant first aid skills.

From £65 / learner
Enquire about EPFA →
Healthcare

Advanced Life Support (ALS)

⏱ 2 days📜 1-year cert👥 Clinical

For ED, ICU, CCU, theatres and resus teams. Advanced airway, cardiac arrest algorithms, peri-arrest arrhythmias and team leadership.

Healthcare

Immediate Life Support (ILS)

⏱ 1 day📜 1-year cert👥 Up to 8

For ward nurses, GPs and allied health professionals. ABCDE assessment, recognising deterioration, CPR and AED use.

Wellbeing

Mental Health First Aid (MHFA)

⏱ 1-day or 2-day📜 3-year refresh👥 Up to 8

Equip managers and nominated first aiders to recognise mental ill-health, hold a confident non-judgemental conversation, and signpost to the right professional support — using the structured ALGEE action plan.

Learn more about MHFA →

Lifesaving

Basic Life Support & AED

⏱ ~3 hrs📜 1-year cert👥 Up to 8

Focused CPR and defibrillator training — ideal as an annual refresher, for community groups, gyms and venues with public AEDs.

From £45 / learner
Enquire about BLS & AED →
Specialist

Anaphylaxis & Auto-injector

⏱ ~2 hrs📜 1-year cert👥 Up to 8

Recognising severe allergic reactions and confidently administering an adrenaline auto-injector. Perfect bolt-on for schools and food businesses.

Bespoke

Bespoke & Onsite Training

⏱ Tailored📜 Optional cert👥 Your team

Don’t see what you need? We design bespoke sessions around your risk assessment, sector and team — sports first aid, fire wardens, and more.

When seconds count

Real first aid skills.
Built to be remembered.

Every course is built around realistic scenarios from your sector, taught by an instructor with frontline experience — so when something happens, your team knows exactly what to do.

03 What you'll learn

Skills your team will leave with.

Every course is hands-on. We don't just talk through scenarios — we run them, with feedback, until your team can do them under pressure.

❤️
01 — Lifesaving

CPR & AED use

Adult, child and infant CPR with confidence. Defibrillator pad placement and shock delivery, including in difficult environments.

🫁
02 — Airway

Choking & obstruction

Recognise partial vs. complete obstruction. Back blows, abdominal thrusts, and the modifications for infants and pregnant casualties.

🩸
03 — Critical

Catastrophic bleeding

Direct pressure, packing, tourniquets and shock management. The order of priority when more than one casualty is bleeding.

🧠
04 — Medical

Stroke & cardiac events

FAST assessment, recognising a heart attack, and the calm decisions that save minutes when emergency services are on the way.

🔥
05 — Trauma

Burns, breaks & head injuries

Cooling burns properly, immobilising suspected fractures, and the spinal precautions that prevent further harm.

😶‍🌫️
06 — Diagnostic

Unconscious casualty

The DR-ABC primary survey, recovery position, and how to keep an airway open while waiting for paramedics.

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07 — Paediatric

Child-specific scenarios

Recognising meningitis, febrile seizures and choking in babies. The differences in technique and dose for under-8s.

💉
08 — Specialist

Anaphylaxis & auto-injectors

Recognising severe allergic reactions and confidently administering an adrenaline auto-injector — for schools, food and hospitality.

scroll for more →

0 learners max per course
0 hours hands-on per session
0 year certificate HSE-recognised
0 working day average response
04 Open courses

Upcoming course dates

Book a single seat on one of our scheduled open courses at our Peterborough venue. Capped at 8 learners per course so everyone gets plenty of hands-on training time. Request your own date for larger group bookings.

Don’t see a date that works? We can run any course at your premises with as little as 5–10 days’ notice.

Request a custom date
Our promise

Trained for the
moment that matters. unexpected. person beside you. call you’ll never forget.

First aid isn't a checkbox. It's the calm, practiced response that turns a crisis into a story you can tell. We train your team for that, and only that.

05 Find your course

Not sure which course you need?

Answer a couple of quick questions and we’ll recommend the right course for your situation.

First Aid Course Finder

Answer a couple of quick questions and we'll recommend the right course for you.

Who is the training for?
Choose the option that best describes your situation.
What's the risk level of your workplace?
HSE categorises workplaces as low or higher risk based on typical hazards.
How many employees are at the site?
HSE guidance on the cover required changes based on headcount.
How many employees are at the site?
Higher risk workplaces typically require more comprehensive cover.
Which best describes your role with children?
EYFS and Ofsted requirements vary by level of responsibility.
What is your clinical role?
SafeServe Solutions delivers courses at every clinical level.
What are you hoping to learn?
Low risk · Under 25 staff
Appointed Person
No formal qualification legally required — but training is strongly recommended
For very small, low-risk workplaces the HSE requires you to appoint a responsible person to take charge in an emergency. While no formal certificate is legally mandatory at this size, HSE strongly recommends that appointed persons complete Emergency First Aid at Work (EFAW) to be properly prepared.
What it covers
  • Calling 999
  • Managing until help arrives
  • Basic life support awareness
Recommended upgradeConsider the Emergency First Aid at Work (1-day) course — it gives your appointed person the skills and a recognised certificate to handle real emergencies confidently.
View Emergency First Aid at Work with SafeServe Solutions → Book a consultation →
Ready to book? Get in touch with SafeServe Solutions

All courses delivered by SafeServe Solutions under our Pro Training Accreditation. Based on HSE guidelines & EYFS Statutory Framework. Always verify requirements with your regulator. Correct as of April 2026.

Low risk · 25–50 staff
Emergency First Aid at Work (EFAW)
1-day course · Certificate valid for 3 years
HSE recommends Emergency First Aid at Work for low-risk workplaces with 25–50 employees. This one-day course gives first aiders the skills to respond to life-threatening emergencies, manage common injuries, and support casualties until the emergency services arrive.
What it covers
  • CPR and AED use
  • Choking
  • Severe bleeding
  • Shock
  • Unconscious casualty
  • Burns
  • Seizures
Book Emergency First Aid at Work with SafeServe Solutions → Book a consultation →
Ready to book? Get in touch with SafeServe Solutions

All courses delivered by SafeServe Solutions under our Pro Training Accreditation. Based on HSE guidelines & EYFS Statutory Framework. Always verify requirements with your regulator. Correct as of April 2026.

High/medium risk · 50+ staff or large low-risk site
First Aid at Work (FAW)
1-day blended (6 hrs) or 2-day in-person (12 hrs) · Certificate valid for 3 years
First Aid at Work is the comprehensive HSE-regulated qualification required for higher-risk workplaces or large low-risk organisations. Available as a 1-day blended course (6 hrs) or as a 2-day in-person course (12 hrs over 2+ days). It covers a wide range of injuries and medical emergencies and is the industry standard for designated workplace first aiders.
What it covers
  • CPR and AED
  • Choking
  • Severe and minor bleeding
  • Fractures and spinal injury
  • Head injuries
  • Eye injuries
  • Chest injuries
  • Diabetes and anaphylaxis
  • Seizures
  • Burns and scalds
  • Shock
  • Stroke and heart attack
Book First Aid at Work with SafeServe Solutions → Book a consultation →
Ready to book? Get in touch with SafeServe Solutions

All courses delivered by SafeServe Solutions under our Pro Training Accreditation. Based on HSE guidelines & EYFS Statutory Framework. Always verify requirements with your regulator. Correct as of April 2026.

Medium / high risk · Under 50 staff
Emergency First Aid at Work (EFAW) — minimum
1-day course · Certificate valid for 3 years
For higher-risk workplaces with fewer than 50 employees, EFAW is the minimum recommended qualification. However, given the elevated risk environment, many employers in this category choose to provide the full First Aid at Work qualification for more comprehensive cover.
What it covers
  • CPR and AED use
  • Choking
  • Severe bleeding
  • Shock
  • Unconscious casualty
  • Burns
  • Seizures
Consider upgrading to First Aid at WorkFor medium/high risk environments the broader skill set of FAW (available as 1-day blended or 2-day in-person) is often recommended even below 50 staff, particularly where hazards are significant.
Book Emergency First Aid at Work with SafeServe Solutions → Book a consultation →
Ready to book? Get in touch with SafeServe Solutions

All courses delivered by SafeServe Solutions under our Pro Training Accreditation. Based on HSE guidelines & EYFS Statutory Framework. Always verify requirements with your regulator. Correct as of April 2026.

EYFS / Ofsted requirement
Paediatric First Aid (PFA) — Full 12-hour Course
2-day (12-hour) course · Certificate valid for 3 years
The full 12-hour Paediatric First Aid course is a legal requirement under the EYFS Statutory Framework for registered childminders and any nursery or preschool practitioner who may be left in sole charge of children. At least one PFA-qualified person must be on the premises and available at all times when children are present. Certificates must be renewed every 3 years.
What it covers
  • Infant and child CPR
  • AED use on children
  • Choking (infant and child)
  • Severe allergic reaction
  • Meningitis recognition
  • Febrile convulsions
  • Fractures
  • Burns and scalds
  • Diabetic emergencies
  • Asthma
  • Poisoning
  • Head injuries
Book Paediatric First Aid with SafeServe Solutions → Book a consultation →
Ready to book? Get in touch with SafeServe Solutions

All courses delivered by SafeServe Solutions under our Pro Training Accreditation. Based on HSE guidelines & EYFS Statutory Framework. Always verify requirements with your regulator. Correct as of April 2026.

Children and young people
Emergency Paediatric First Aid (EPFA)
1-day (6-hour) course · Certificate valid for 3 years
The Emergency Paediatric First Aid course is a Level 3 qualification covering core skills for responding to paediatric emergencies. It is suitable for childminder assistants (not in sole charge), sports coaches, activity leaders, and parents. Note: this course alone does not meet Ofsted/EYFS requirements for anyone who may ever be left in sole charge of children.
What it covers
  • Infant and child CPR
  • Choking (infant and child)
  • Unconscious child
  • Severe bleeding
  • Burns
  • Seizures
Need to meet EYFS/Ofsted requirements?If you may ever be left in sole charge of children, you will need the full 2-day Paediatric First Aid qualification instead.
Book Emergency Paediatric First Aid with SafeServe Solutions → Book a consultation →
Ready to book? Get in touch with SafeServe Solutions

All courses delivered by SafeServe Solutions under our Pro Training Accreditation. Based on HSE guidelines & EYFS Statutory Framework. Always verify requirements with your regulator. Correct as of April 2026.

Healthcare professional · Acute/critical care
Advanced Life Support (ALS)
2-day course (or blended learning) · Delivered by SafeServe Solutions
Our Advanced Life Support course is designed for healthcare professionals working in acute and critical care environments including ED, ICU/HDU, CCU, theatres, and resuscitation teams. It covers the full range of advanced resuscitation skills through lectures, simulations, and hands-on workshops.
What it covers
  • Advanced airway management
  • Defibrillation and cardioversion
  • Cardiac arrest algorithms
  • Peri-arrest arrhythmias
  • Post-resuscitation care
  • Special circumstances
  • Team dynamics and leadership
Book Advanced Life Support with SafeServe Solutions → Book a consultation →
Ready to book? Get in touch with SafeServe Solutions

All courses delivered by SafeServe Solutions under our Pro Training Accreditation. Based on HSE guidelines & EYFS Statutory Framework. Always verify requirements with your regulator. Correct as of April 2026.

Healthcare professional · General clinical
Immediate Life Support (ILS)
1-day course · Delivered by SafeServe Solutions
Our Immediate Life Support course is designed for healthcare professionals who need to recognise and respond to deteriorating patients and cardiac arrest, but do not routinely lead resuscitation attempts. Ideal for ward nurses, GPs, allied health professionals and community-based clinicians.
What it covers
  • ABCDE patient assessment
  • Basic airway management
  • CPR and defibrillation
  • AED use
  • Recognising deterioration
  • Team roles in cardiac arrest
Book Immediate Life Support with SafeServe Solutions → Book a consultation →
Ready to book? Get in touch with SafeServe Solutions

All courses delivered by SafeServe Solutions under our Pro Training Accreditation. Based on HSE guidelines & EYFS Statutory Framework. Always verify requirements with your regulator. Correct as of April 2026.

General / non-clinical
Basic Life Support (BLS) and AED Awareness
Half-day course (approx. 4 hours) · Delivered by SafeServe Solutions
Basic Life Support training is suitable for non-clinical healthcare staff, support workers, care assistants, and members of the public who want confidence in responding to a cardiac arrest or emergency. Covers CPR, the recovery position and safe AED use.
What it covers
  • CPR (adult)
  • Recovery position
  • AED use
  • Choking
  • Calling for help
Also worth consideringIf you are in a care or community setting, the Emergency First Aid at Work (1 day) qualification provides a broader skill set and an accredited certificate.
Book Basic Life Support with SafeServe Solutions → Book a consultation →
Ready to book? Get in touch with SafeServe Solutions

All courses delivered by SafeServe Solutions under our Pro Training Accreditation. Based on HSE guidelines & EYFS Statutory Framework. Always verify requirements with your regulator. Correct as of April 2026.

Personal / general public
Emergency First Aid at Work (EFAW) or First Aid Awareness
1-day course · Certificate valid for 3 years
While there is no legal requirement for members of the public to hold a first aid certificate, the 1-day EFAW course is an excellent, widely recognised qualification for anyone wanting real confidence in an emergency — at home, out and about, or in a voluntary role. Many providers also offer shorter First Aid Awareness half-day sessions.
What it covers
  • CPR and AED
  • Choking
  • Severe bleeding
  • Shock
  • Unconscious adult
  • Burns
  • Seizures
Book a First Aid Course with SafeServe Solutions → Book a consultation →
Ready to book? Get in touch with SafeServe Solutions

All courses delivered by SafeServe Solutions under our Pro Training Accreditation. Based on HSE guidelines & EYFS Statutory Framework. Always verify requirements with your regulator. Correct as of April 2026.

06 Why SafeServe

Training that actually sticks.

We’re a hybrid first aid training provider with one mission: turn nervous first-time learners into confident first responders.

🏢

Onsite delivery

We come to you — your office, school, club or site. No travel costs for your team.

💻

Blended learning

Theory is online and self-paced, so practical days are short, sharp and hands-on.

📜

Recognised certificates

HSE-recognised, Ofqual-regulated and CPD-certified options to suit your compliance needs.

Flexible scheduling

Evenings, weekends, split shifts — we'll fit around your operation, not the other way round.

💷

Transparent pricing

Clear per-learner pricing with group discounts. No surprise extras and certificates included.

🎯

Sector-relevant scenarios

Construction, hospitality, education, sport — drills are tailored to risks your team will actually face.

📞

Aftercare

Free advice between courses, plus reminders before your certificates expire.

🛡️

Fully insured

Public liability and professional indemnity in place. Documentation provided on request.

Need a course this month?

Last-minute dates often available across Cambridgeshire and the South East. Tell us what you need and we'll come back within 1 working day with options and a quote.

Request a quote   📞 01733 855359
07 FAQs

Common questions

What does “blended” mean?

Blended courses split the learning between online theory (which your team complete at their own pace, usually 1–4 hours) and a shorter, hands-on practical session at your premises. You get the same certificate as a classroom-only course, with significantly less time off the floor.

Where do you deliver training?

We operate as a hybrid provider — online theory anywhere in the UK, with practical sessions delivered across Cambridgeshire and the wider South East. Get in touch with your postcode and we’ll confirm.

How many people can I book on a course?

Most courses run with up to 8 learners as standard — we deliberately keep groups small so every learner gets plenty of hands-on time on the manikins and walks away genuinely confident. Larger groups (up to 12) can be arranged on request. Smaller groups (minimum 4 is typical) also work well, and we can link multiple smaller bookings together for cost-effective training.

Are your certificates HSE-recognised?

Yes — our EFAW and FAW courses meet HSE requirements for workplace first aid. Paediatric courses are EYFS-compliant for Ofsted-registered settings.

How quickly can you deliver a course?

For onsite courses we usually need 5–10 working days’ notice, but we often have last-minute dates available. Online theory can start immediately.

Do you offer refresher / annual updates?

Yes. We offer annual BLS & AED refreshers, mid-cert top-ups, and reminder notifications before your existing certificates expire.

Can I pay by invoice?

Absolutely. We invoice businesses on standard 14-day terms and accept BACS, card and PO numbers.

08 Get in touch

Book a course or request a quote

Tell us a little about your team and we’ll come back with available dates and pricing within 1 working day.

Request a quote

Fields marked * are required. We’ll never share your details.

Prefer to talk? Call 01733 855359 or email andrew.holland@safeservesolutions.co.uk.

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