Mental Health First Aid
Ask for pricing
MHFA, for a sector that runs on shift work and pressure.
Customer-facing roles, shift patterns, and high staff turnover make hospitality a demanding sector for mental health. MHFA gives your team the tools to recognise mental ill-health, hold a confident conversation, and signpost to support, using the ALGEE action plan.
Price on application
Depends on 1-day Champion or 2-day Adult MHFA, and group size
1-day Champion or 2-day Adult MHFA
Up to 8 learners
3-year recommended refresh
Why hospitality specifically
Long and unsociable hours, a constant stream of customer interactions, and physically demanding shifts all add up. Add high staff turnover and it becomes hard for managers to know who's struggling before it shows up as absence or people leaving. MHFA-trained staff can spot the early signs and know what to do next.
Best for: shift supervisors, duty managers, and anyone in a people-facing role who's likely to notice when a colleague isn't coping.
What's covered
- Recognising signs of common mental health conditions
- The ALGEE action plan for approaching a conversation
- How to listen without judgement
- Signposting to professional support
- Looking after your own mental health in a demanding role